Embracing innovation: optimising the administrative workflow for the patient journey in the General Practice
This talk delves into how innovative software solutions transform ophthalmic practices by enhancing efficiency, reducing manual tasks, and improving patient satisfaction. We examine critical workflows, from administrative tasks to clinical care, and explore automation and paperless approaches to streamline operations. Emphasizing staff upskilling and adopting new technologies, we outline strategies to future-proof practices, optimize patient journeys, and maintain a competitive edge in an evolving healthcare landscape.
- New software technology: challenges & benefits.
- The practice at a glance: critical business processes, role players & the patient journey.
- Innovate to automate & go paperless following the critical business processes.
- Future-proofing your practice through upskilling.