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Legal Notice

BEST PRACTICE LONDON & WOMEN'S HEALTH PROFESSIONAL CARE EVENTS ARE SUPPORTED BY THE PHARMACEUTICAL AND MED TECH INDUSTRIES VIA GRANTS, SPONSORSHIP, AND EXHIBITION PACKAGES. SESSIONS DELIVERED WITH INPUT FROM OUR SUPPORTERS WILL ALWAYS BE MARKED ON THE PROGRAMME.
A FULL LIST OF CONFIRMED SUPPORTERS FOR BEST PRACTICE LONDON CAN BE FOUND HERE.
A FULL LIST OF CONFIRMED SUPPORTERS FOR WOMEN'S HEALTH PROFESSIONAL CARE CAN BE FOUND HERE.

Best Practice London 2023 Logo

Dates

26-27 FEBRUARY 2025
OLYMPIA LONDON

Dates

26-27 FEBRUARY 2025
OLYMPIA LONDON

Co-located events

Access & Inclusion

Working toward access and inclusion for all

The organisers of Best Practice London are putting access and inclusion high on the agenda for this year's event. With that in mind, we would like to highlight a range of initiatives in support of this, along with further clarification on our overall admissions policy.

Striving towards access and inclusion for all is no easy task...it's a very long road and we're only at the beginning of the journey, so first and foremost we do kindly ask for patience and forbearance - if there is anything we can do that will make your experience of our event better that isn't covered by the measures we've already introduced, please get in touch and we will try our best to accommodate your request.

Admissions Policy

Our overarching admissions policy remains the same:

"Best Practice London is a business event exclusively for registered healthcare professionals and other personnel currently working within general practice. Minors (those under the age of 18) are not permitted to enter the event. There are no crèche facilities available at the show."

This has been our long-standing policy based on the following considerations:

  • Best Practice is a business-to-business event for registered healthcare professionals only.
  • The exhibition floor is a crowded space with many potential hazards for young children.
  • ABPI rules dictate that non-healthcare professionals should not be exposed to marketing/prescribing information from pharmaceutical companies.
  • All delegates attending should be able to enjoy an undisrupted experience of the event, and in particular our educational programme.

Anyone who, for whatever reason, is unable to attend Best Practice London is reminded that you can contact all of our exhibitors via our Exhibitor List and session recordings from this year's conference programme will be made available via this website after the event.

Exceptions to this Policy

We are fully sympathetic to the demands on working parents who wish to attend Best Practice, and with that in mind, we are able to make the following exceptions to our admissions policy:

Parents/guardians of nursing babies/infants are allowed to attend Best Practice London with their babies/infants under the following conditions:

  • The nursing babies/infants should remain safely seated within a pram/pushchair at all times (with the exception of when nursing/comforting).
  • Nursing babies/infants should never be left unattended.
  • Parents/guardians of nursing babies/infants should not ask or expect anyone else to supervise their children.
  • Parents/guardians of nursing babies/infants may be politely asked to leave a conference session if the babies'/infants' presence is disrupting the session.
  • Parent/guardians of nursing babies/infants bring their children to the event entirely at their own risk and responsibility.

Parents/guardians of nursing babies/infants should note that, in addition to the facilities provided by the venue, there will be an area within Best Practice for nursing/feeding.

Accessibility Improvements at Best Practice London

In order to make Best Practice London more accessible, we have introduced the following initiatives:
Wheelchair Access

Wheelchair Access

To allow easier access to the event for wheelchair users, our event has dropped registration counters, allocated wheelchair spaces for delegates in our theatres and added ramps to the stages for speakers. Olympia Events also have mobility equipment available for hire - enquiries should be made direct to the venue here.

Disabled toilets and baby changing facilities can be found inside the exhibition hall (Olympia National), located to the rear of the ground and gallery level (Olympia Events floorplan).

Hearing Loops

Hearing Loops

All theatres at the event are equipped with either fixed or portable hearing loops, allowing everyone to access our educational speaker sessions.

If you need any assistance using either the fixed or portable hearing loops, please speak to a member of our theatre staff.

Priority Access to Theatres

We are committed to ensuring an inclusive and accessible experience for all visitors. Those with disabilities are welcome to use priority access at all theatres to ensure a comfortable and enjoyable experience. If you require assistance, please speak to a member of staff, who will be happy to help accommodate your needs.

Quiet Room

Quiet Rooms are important for creating a safe space that’s more inclusive not only for neurodivergent people but also neurotypical, allowing both to thrive at events as one. 

This includes

  • Meditation Zone: up to 4 individual seats with device offering meditation, ASMR, white, pink and brown noise, and noise cancelling WiFi headset
  • Mindfulness Zone: table and chairs with mindful colouring books, puzzle books and jigsaws
  • Relaxation Zone: bean bags, floor cushions and noise-cancelling ear muffs
  • Disco Nap Zone: sofa, coffee table, textured cushions, eye masks, neck pillows, weighted blankets, noise cancelling ear muffs

It is in partnership with EventWell - visit their website to find out more: https://eventwell.org/

Baby/Infant Nursing Facilities

Olympia London has baby changing facilities located within the disabled toilets inside the exhibition hall (Olympia National), at the rear of both the ground and gallery levels.

While there are no dedicated feeding facilities, if you require assistance, please visit the organisers' office, and we will be happy to help.

Nursing parents or guardians

Facilities and amenities provided by the venue

The following is a summary of amenities and facilities provided by Olympia Events. More details can be found on their website.

Arriving and access: train

Train: The nearest railway station is Kensington (Olympia), which has step-free access. However, Hammersmith Station offers better accessibility for wheelchair users and is a short bus ride or 15-minute walk away.

Please visit the Olympia London website for more information.

Baby changing and feeding

Olympia London has baby changing facilities located within the disabled toilets inside the exhibition hall (Olympia National), at the rear of both the ground and gallery levels.

While there are no dedicated feeding facilities, if you require assistance, please visit the organisers' office, and we will be happy to help.

Accessible toilet facilities

Accessible toilets are available throughout the venue. All separate accessible toilets are unisex, and there are also modified cubicles within the gents and ladies toilets. Disabled toilets and baby changing facilities can be found inside the exhibition hall (Olympia National), located at the rear of both the ground and gallery levels.

Please refer to the venue floor plan for exact locations.

Prayer room

We have introduced a prayer room located in the Best Practice London exhibition hall, at the rear of the venue on the ground level (H68).

This space provides a quiet and private area for prayer and reflection, available for all visitors during the event.

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