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BEST PRACTICE LONDON & WOMEN'S HEALTH PROFESSIONAL CARE EVENTS ARE SUPPORTED BY THE PHARMACEUTICAL AND MED TECH INDUSTRIES VIA GRANTS, SPONSORSHIP, AND EXHIBITION PACKAGES. SESSIONS DELIVERED WITH INPUT FROM OUR SUPPORTERS WILL ALWAYS BE MARKED ON THE PROGRAMME.
A FULL LIST OF CONFIRMED SUPPORTERS FOR BEST PRACTICE LONDON CAN BE FOUND HERE.
A FULL LIST OF CONFIRMED SUPPORTERS FOR WOMEN'S HEALTH PROFESSIONAL CARE CAN BE FOUND HERE.

JOIN YOUR COLLEAGUES & PEERS AT BEST PRACTICE LONDON 2025!

Best Practice London returns to Olympia London for its third edition on 26-27 February 2025, bringing two days of high-quality, accredited CPD content, over 170 exhibitors, and vast networking opportunities.

Over 2,000 healthcare professionals attended our last event, including GP Partners, Clinical Directors, and PCN Managers. Join us to engage in vital discussions that are shaping the future of general practice and primary care.

Register today for your free delegate pass!

Register to attend

COUNTDOWN TO BEST PRACTICE LONDON 2025

HIGHLIGHTS FROM BEST PRACTICE LONDON 2024

Our second edition of Best Practice London achieved remarkable success with record-breaking attendance.

Healthcare professionals explored the latest products and innovations while benefiting from our accredited CPD conference programme, designed to inspire and elevate practices.

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2,000+

HEALTHCARE PROFESSIONALS

170+

EXHIBITING COMPANIES

150+

CONFERENCE SESSIONS

12 HOURS

ACCREDITED CPD CONTENT

WHATS NEW FOR 2025?

Focus on Learning Disabilities and Autism
With the rising number of autism diagnoses and evolving guidelines, this focus offers GPs practical strategies to enhance care for patients with learning disabilities and autism.

Dementia
Tackling the growing demand for faster dementia diagnoses, while ensuring precision in assessments. Sessions will spotlight collaborative opportunities with social care and the latest advances in dementia treatments.

Practical Solutions for Primary Care Networks (PCNs)
Tailored workshops will delve into implementing effective PCN and federation models. Learn from real-world case studies that highlight neighbourhood approaches, expanded community services, and the measurable benefits of federation.

Enhanced Women’s Health Content
A deeper dive into critical topics such as women’s cancers, autism, cardiovascular health, and PCOS. These sessions address the unique challenges women face and equip healthcare professionals with actionable insights to improve outcomes.

EARN UP TO 12 HOURS OF FREE ACCREDITED CPD

Best Practice London offers one of the UK's largest, free accredited CPD training programmes for general practice and primary care professionals. Here's what you'll get:

150+ hours of free education
Covering clinical and non-clinical topics.

250+ expert speakers
From across the NHS and other organisations.

Accredited CPD
Certified by The CPD Certification Service for all sessions attended.

Product demonstrations
Try out new medical products and technologies.

Networking opportunities
Connect with 2,000+ colleagues and peers.

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HOW WILL YOU BENEFIT FROM VISITING BEST PRACTICE LONDON?

UPDATES ON NATIONAL POLICY & STRATEGY

UPDATES ON NATIONAL POLICY & STRATEGY

Best Practice London not only addresses the policies that underpin general practice and primary care in the UK but explores the future strategic development of the sector. Working closely with NHS England, we deliver educational content that is aligned with the DES contract that will steer your practice towards delivering in-demand, profitable services.
ESSENTIAL CLINICAL TRAINING & LEARNING

ESSENTIAL CLINICAL TRAINING & LEARNING

Best Practice London's clinical content programme covers critical disease areas, including cardiovascular health, diabetes, and respiratory diseases, while also tackling emerging topics like autism, allergies, dementia, hair loss, and ophthalmology. Working with a range of societies and organisations, we ensure our educational content is relevant to you the practitioner.
EDUCATION FOR THE WHOLE TEAM

EDUCATION FOR THE WHOLE TEAM

We have taken a Multi-Disciplinary Team approach to our conference programme, and so it is not just aimed at general practitioners. We provide free education for all roles in general practice, including nurses, practice managers, and the full range of ARRS roles - promoting free learning and development across your entire practice.
PROFITABLE BUSINESS ADVICE YOU CAN USE IN YOUR PRACTICE

PROFITABLE BUSINESS ADVICE YOU CAN USE IN YOUR PRACTICE

Our Business Services Hub and other content theatres, along with the exhibition that sit alongside them look at the practicalities of what is, in essence, the running of a small business. GP partners and practice managers benefit from a range of topics that will help you deliver greater efficiencies within your practice and improved patient outcomes.

WHO QUALIFIES FOR A FREE PASS?

Those who can attend for free include:

  • General Practice Partners & Owners
  • Clinical Directors / PCN Leads
  • Salaried GPs, Locum GPs, Portfolio GPs
  • GPwSI / GPwER
  • Practice Managers / Business Managers
  • Pharmacists, PCN GP Pharmacists, & Dispensing Doctors
  • ARRS Roles
  • Practice Nurses & Advanced Nurse Practitioners

Plus all other healthcare professionals from the following organisations:

  • Surgeries
  • GP Federations
  • Primary Care Networks
  • ICBs
  • ICSs
  • NHS England, and relevant Arm's Length Bodies
  • Private GP Practices

GET YOUR FREE DELEGATE PASS

INTERNATIONAL DELEGATES & COMMERCIAL COMPANIES

If you reside outside the UK, are not a UK-registered healthcare professional, or work for a commercial company you will not qualify for free ticket but can purchase passes. Commercial passes are priced at £695+VAT.

Your paid delegate badge will provide you access to both the exhibition and all conference and workshop theatres.

Please note, commercial companies will be invoiced £695+VAT if they attend the event under a complimentary pass reserved for healthcare professionals.

To ensure only healthcare professionals apply for complimentary passes we ask for you to sign a disclaimer agreement at the beginning of the registration form.

Please contact us if you are not sure whether you qualify for a free pass or not.

ABOUT THE CONFERENCE

The Best Practice London conference focuses on the key issues in general practice and primary care. Tailored to meet CPD requirements, the programme follows the GP curriculum set by the Royal College of General Practitioners, allowing attendees to earn up to 12 CPD points.

The key theme for 2025 is ACCESS, addressing how improving primary care access saves money and enhances clinical outcomes. Key strategies include:

  • Retaining more GPs and addressing burnout
  • Utilising new roles in general practice for appropriate patient care
  • Digital transformation
  • Working at scale through GP Federations

Our 10 dedicated content theatres offer key updates and insights, covering both clinical and non-clinical topics for all roles in general practice.

View the full 2025 conference programme below.

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2025 CONFERENCE THEATRES

KEYNOTE THEATRE

KEYNOTE THEATRE

Hear from senior figures in primary care from NHS England and other ALBs (Arm’s Length Bodies) to gain important updates on national policy. This is also your opportunity to join debates on the major challenges and shifts in general practice, on varied topics such as workforce and culture, embedding new ARRS roles, uptake of digital  services to manage access, addressing healthcare inequalities with a population health management approach and integrated care.
GP CLINICAL THEATRE 1

GP CLINICAL THEATRE 1

Gain essential educational updates on key clinical topics related to dermatology, respiratory disease, learning disabilities, autism, dementia, mental illness, frailty and MSK. All sessions are delivered by expert specialist speakers in conjunction with the leading organisations, societies, charities they represent. Comprehensive CPD accredited learning.

GP CLINICAL THEATRE 2

GP CLINICAL THEATRE 2

Gain essential educational updates on key clinical topics related to cardiovascular disease, lifestyle medicine, ophthalmology, cancer and gastroenterology. All sessions are delivered by expert specialist speakers in conjunction with the leading organisations, societies, charities they represent. Comprehensive CPD accredited learning.

BUSINESS SERVICES HUB

BUSINESS SERVICES HUB

An ideal one-stop shop for GP Partners, Practice Nurses and Practice Managers to better understand what services, equipment and technology is available for your practice to deliver greater efficiencies and improved patient outcomes.

WORKSHOP THEATRE

WORKSHOP THEATRE

Gain practical insights into how to deliver better services, improve patient experience and work effectively as a multi-disciplinary team in primary care through a range of interactive sessions, masterclasses and ‘how to’ lectures. You’ll hear specific practical examples of how business owners have adapted to the current landscape and flourished.

NURSING & MULTI-DISCIPLINARY TEAMS THEATRE

NURSING & MULTI-DISCIPLINARY TEAMS THEATRE

Hear from the leading lights in the nursing world on a varied range of different topic areas across the clinical and career development divide. Sessions are designed to demonstrate best practice on service provision within areas such as vaccination and travel health, but to also provide inspiration to support your professional development and growth as part of a general practice team. There’s also opportunity to better understand how specific ARRS roles fit into the general practice model.

THE MENOPAUSE THEATRE

THE MENOPAUSE THEATRE

Providing comprehensive information about menopause with sessions focused on basic HRT prescribing to more complex management. Sessions will also look at impact of ethnicity and impact of other diseases.

THE CONTRACEPTION & REPRODUCTIVE HEALTH THEATRE

THE CONTRACEPTION & REPRODUCTIVE HEALTH THEATRE

CPD accredited educational content on common conditions which traditionally are poorly understood in primary care, including PCOS, endometriosis, menstruation and fertility. There’s also general updates on contraception overall with a special emphasis on the hot topic of intrauterine systems (IUS).

WOMEN'S HEALTH WORKSHOP THEATRE

WOMEN'S HEALTH WORKSHOP THEATRE

Through a series of interactive sessions, panel discussions, and presentations, the Women’s Health Workshop covers key clinical and non-clinical priorities. The workshop will provide sessions on breast cancer, neurodiversity, and patient experiences. Additionally, it will adopt a broader lens to explore how resolving wider societal issues, such as health inequalities and violence against women and girls, will have a direct impact on women’s health outcomes.

 

2025 CONFERENCE PROGRAMME

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26 Feb 2025
  1. Best Practice Keynote Theatre
  2. Best Practice Keynote Theatre
  3. Best Practice Keynote Theatre
  4. Best Practice Keynote Theatre
    CQC commissioned Ipsos to undertake research with adult social care providers to understand what support providers are receiving to ensure medicines are managed safely, how the support impacts the qua ...
  5. Best Practice Keynote Theatre
    Session sponsored by Ardens
  6. Best Practice Keynote Theatre
    Clinicians are often sceptical about group clinics for people living with two or more long term conditions. Specifically recommended in Modern General Practice guidance as a way of personalising long ...
  7. Best Practice Keynote Theatre
  8. Best Practice Keynote Theatre
27 Feb 2025
  1. Best Practice Keynote Theatre
  2. Best Practice Keynote Theatre
  3. Best Practice Keynote Theatre
  4. Best Practice Keynote Theatre
    The specification for Women's Health Hubs highlights the value of group clinics as a way of improving access and improving quality of care for women. To maximise impact and accelerate progress, collab ...
  5. Best Practice Keynote Theatre
  6. Best Practice Keynote Theatre
  7. Best Practice Keynote Theatre
26 Feb 2025
  1. GP Clinical Theatre 1
  2. GP Clinical Theatre 1
    Is this fibromyalgia or inflammatory arthritis?
    It is often hard in Primary Care to assess patients with chronic pain and to diagnose if there are any features of inflammatory arthritis. I hope that this session will give pointers to discriminating ...
  3. GP Clinical Theatre 1
  4. GP Clinical Theatre 1
    The new asthma guidelines and beyond - tips for primary care: getting the diagnosis right
    This session will cover the latest guidance in Britain and globally on making a diagnosis - lets make it easy and robust for primary care clinicians (and others) and make the diagnosis as well as we c ...
  5. GP Clinical Theatre 1
    COPD best practice and the new GOLD guidelines
  6. GP Clinical Theatre 1
    The new asthma guidelines and beyond - tips for primary care: getting the management right
    Having got the diagnosis right - in such a common long term condition - hopefully the management guidelines will be just as easy. It is - this session will cover the treatment recommended in British ( ...
  7. GP Clinical Theatre 1
  8. GP Clinical Theatre 1
27 Feb 2025
  1. GP Clinical Theatre 1
  2. GP Clinical Theatre 1
  3. GP Clinical Theatre 1
    Common learning disability conditions and common conditions that affect learning disabled patients (including autism update and autism suicide risk).
  4. GP Clinical Theatre 1
  5. GP Clinical Theatre 1
    The important difference between "autism spectrum disorder" and the Autistic experience: Why it's important to centre lived expertise.
  6. GP Clinical Theatre 1
    Identifying malignant and benign skin lesions
  7. GP Clinical Theatre 1
  8. GP Clinical Theatre 1
26 Feb 2025
  1. GP Clinical Theatre 2
  2. GP Clinical Theatre 2
    Session Title Coming Soon
  3. GP Clinical Theatre 2
    Session Title Coming Soon
  4. GP Clinical Theatre 2
  5. GP Clinical Theatre 2
    Session sponsored by Medical and Legal Admin Services Limited (MLAS)
  6. GP Clinical Theatre 2
    Managing heart failure in primary care and use of SGLT2 inhibitors
  7. GP Clinical Theatre 2
  8. GP Clinical Theatre 2
    Lung Health Check Programme: what to do and when to refer from increased incidence
  9. GP Clinical Theatre 2
  10. GP Clinical Theatre 2
26 Feb 2025
  1. Best Practice Workshop Theatre
    Group clinics – both F2F and video – have a compelling evidence base in Type 2 Diabetes. This session provides the opportunity to hear directly from front-line clinicians and patients who have made th ...
  2. Best Practice Workshop Theatre
  3. Best Practice Workshop Theatre
    MedLink automated recall for EMIS Web
    Hear how MedLink can automate your LTC and medication recall process, saving significant admin time and releasing clinical capacity through automated searches, automated invites, and remote reviews. M ...
  4. Best Practice Workshop Theatre
    New to bid or tender writing, or simply want to refresh or review your skills? This 30-minute session will help you improve the way you plan for, organise, write, edit and review your submissions. Pac ...
  5. Best Practice Workshop Theatre
    Lab report automation - how your practice can improve patient outcomes and save time
    Join GP Automate to explore the transformative potential of automation in general practice. Based on a large-scale pilot involving 200,000+ patients, this session focuses on the significant time savin ...
  6. Best Practice Workshop Theatre
  7. Best Practice Workshop Theatre
    Embracing innovation: optimising the administrative workflow for the patient journey in the General Practice
    In an era of rapid technological advancement, ophthalmic practices face growing pressure to improve administrative efficiency, reduce manual processes, and enhance patient satisfaction. This talk expl ...
  8. Best Practice Workshop Theatre
  9. Best Practice Workshop Theatre
  10. Best Practice Workshop Theatre
    Session Title Coming Soon
27 Feb 2025
  1. Best Practice Workshop Theatre
    Data-driven decision-making in Hillingdon’s PCNs, backed by digital solutions, improved access to care by using real-time patient data to identify unmet needs and gaps in clinical care. Key data such ...
  2. Best Practice Workshop Theatre
    Our team of two practice managers, two GPs, an administrator and a data analyst have spent the last year visiting practices across Southeast London ICS to conduct the Support Level Framework. The SLF ...
  3. Best Practice Workshop Theatre
  4. Best Practice Workshop Theatre
  5. Best Practice Workshop Theatre
    Introducing the new Primary Care Diagnostic Pathway for lower GI symptoms
    Introducing a resource to support healthcare professionals to shorten time to diagnosis, reduce variation and improve patients’ experiences of care. The pathway provides information on: • Consideratio ...
  6. Best Practice Workshop Theatre
    Dermatological inequalities in skin of colour
  7. Best Practice Workshop Theatre
    Safe use of digital technologies in GP practice
    The growing role of digital technologies in the delivery of healthcare promises many benefits. However, to ensure patient safety - and that the professional responsibilities of clinicians are met - th ...
  8. Best Practice Workshop Theatre
26 Feb 2025
  1. Business Services Hub
  2. Business Services Hub
    Smarter workflows, happier teams: how AI eases primary care pressures
    Imagine a morning in primary care without the chaos of the “8am rush.” AI is no longer a futuristic concept but an active ally in streamlining how practices handle patient demand. In this session, we ...
  3. Business Services Hub
    Thriving or surviving: what do the highest earning GP practices do differently to the others?
    GP surgery profits are under severe pressure arising from contract income which hasn’t kept up with inflation and spiralling staff costs with further staff cost pressures coming soon. Some surgeries a ...
  4. Business Services Hub
    Reveal the untapped potential: 5 data points your practice is missing – costing you thousands of appointments every year!
    Most practices rely on their clinical systems as their only source of information about patient demand – but what if that data is flawed, limited in it’s scope and sending your practice in the wrong d ...
  5. Business Services Hub
    Developing INTs with PCNs
    How will PCNs develop with Integrated Neighbourhood Teams, and what will their role be? The session will suggest ways a legal framework in which GPs are an important part of INTs, to ensure that prima ...
  6. Business Services Hub
    Ending the 8am rush with Voice AI
    Join Daniel Park, founder of InTouchNow.ai, as he unveils the latest innovations in Voice AI tailored for healthcare. This session will explore how AI-driven triage systems are reshaping patient call ...
  7. Business Services Hub
    The business of general practice – financial and strategy updates for GP practices
    Are you focusing on your practice as a business? Do you truly know and understand your financial vitals? In this session Jenna from Simpkins Edwards will share ideas and strategies for those who are t ...
  8. Business Services Hub
    Session sponsored by Monahans
    Iwona will use her experience as a healthcare specialist accountant to discuss potential issues facing GP practices in a current challenging economic climate and will present potential solutions to im ...
  9. Business Services Hub
27 Feb 2025
  1. Business Services Hub
    Understanding how funding flows through General Practice is essential for making strategic decisions and securing financial sustainability. In this practical and insightful session, Daniel Vincent, fo ...
  2. Business Services Hub
    Session sponsored by Heidi Health
  3. Business Services Hub
    The role of the Practice Manager is more demanding than ever, but the current model isn’t sustainable for the long term. In this session, Tracy Dell and Daniel Vincent explore how practice management ...
  4. Business Services Hub
  5. Business Services Hub
  6. Business Services Hub
    Patient-Centered Care.Digital Integration.Collaboration with Multi-Disciplinary Teams.Preventative Health Initiatives.
  7. Business Services Hub
  8. Business Services Hub
26 Feb 2025
  1. Nursing & Multi-Disciplinary Teams Theatre
  2. Nursing & Multi-Disciplinary Teams Theatre
  3. Nursing & Multi-Disciplinary Teams Theatre
    Getting to the heart of COPD - a case study based approach
  4. Nursing & Multi-Disciplinary Teams Theatre
  5. Nursing & Multi-Disciplinary Teams Theatre
    Back pain: update on fed flags in back pain with new cauda equina guidelines
    A pragmatic review of spinal red flags incorporating latest guidelines, and implementation into practice.
  6. Nursing & Multi-Disciplinary Teams Theatre
  7. Nursing & Multi-Disciplinary Teams Theatre
  8. Nursing & Multi-Disciplinary Teams Theatre
27 Feb 2025
  1. Nursing & Multi-Disciplinary Teams Theatre
  2. Nursing & Multi-Disciplinary Teams Theatre
  3. Nursing & Multi-Disciplinary Teams Theatre
    ARRS: how do the roles work and how best can we support them
  4. Nursing & Multi-Disciplinary Teams Theatre
    Advanced Clinical Practitioners with a background in Paramedicine are autonomous, highly skilled clinicians. Aside from being able to safely assess, diagnose and prescribe for patients in their own ho ...
  5. Nursing & Multi-Disciplinary Teams Theatre
    Common learning disability conditions and common conditions that affect learning disabled patients (including autism update and autism suicide risk).
  6. Nursing & Multi-Disciplinary Teams Theatre
  7. Nursing & Multi-Disciplinary Teams Theatre
26 Feb 2025
  1. General Practice Management Theatre
  2. General Practice Management Theatre
  3. General Practice Management Theatre
  4. General Practice Management Theatre
  5. General Practice Management Theatre
  6. General Practice Management Theatre
  7. General Practice Management Theatre
  8. General Practice Management Theatre
27 Feb 2025
  1. General Practice Management Theatre
  2. General Practice Management Theatre
  3. General Practice Management Theatre
  4. General Practice Management Theatre
  5. General Practice Management Theatre
  6. General Practice Management Theatre
  7. General Practice Management Theatre
26 Feb 2025
  1. Menopause Theatre
  2. Menopause Theatre
  3. Menopause Theatre
  4. Menopause Theatre
    NHS England launched its ambitious Menopause Improvement Programme in 2022 and signed up to a workplace menopause pledge. This included normalising conversations about menopause at work and employers ...
  5. Menopause Theatre
  6. Menopause Theatre
  7. Menopause Theatre
  8. Menopause Theatre
27 Feb 2025
  1. Menopause Theatre
  2. Menopause Theatre
  3. Menopause Theatre
  4. Menopause Theatre
  5. Menopause Theatre
    Demand for support with and advice about menopause symptoms is rising rapidly in primary care. This session shares experiences of the positive impact of introducing a group clinic to the menopause pat ...
  6. Menopause Theatre
  7. Menopause Theatre
  8. Menopause Theatre
  9. Menopause Theatre
26 Feb 2025
  1. The Contraceptive and Reproductive Health Theatre
  2. The Contraceptive and Reproductive Health Theatre
  3. The Contraceptive and Reproductive Health Theatre
    PCOS: Optimising Metabolic and Reproductive Health in Women from adolescence to menopause
    Polycystic Ovary Syndrome (PCOS) is a lifelong condition affecting women's metabolic, reproductive, and psychological health. This 30-minute symposium equips General Practitioners to effectively manag ...
  4. The Contraceptive and Reproductive Health Theatre
  5. The Contraceptive and Reproductive Health Theatre
  6. The Contraceptive and Reproductive Health Theatre
  7. The Contraceptive and Reproductive Health Theatre
  8. The Contraceptive and Reproductive Health Theatre
27 Feb 2025
  1. The Contraceptive and Reproductive Health Theatre
  2. The Contraceptive and Reproductive Health Theatre
  3. The Contraceptive and Reproductive Health Theatre
    Did you know that your vaginal microbiome is implicated in risk of infection, fertility complications, cancer and more. Dr Golshirazi explores the vaginal microbiome as a keystone to health and wellbe ...
  4. The Contraceptive and Reproductive Health Theatre
  5. The Contraceptive and Reproductive Health Theatre
  6. The Contraceptive and Reproductive Health Theatre
  7. The Contraceptive and Reproductive Health Theatre
  8. The Contraceptive and Reproductive Health Theatre
  9. The Contraceptive and Reproductive Health Theatre

ABOUT THE EXHIBITION

The Best Practice London 2025 exhibition is a must-visit for healthcare professionals looking to discover the latest innovations in general practice. With over 150 exhibiting companies, you'll have access to a wide range of products and solutions that enhance patient care and improve practice efficiency.

The exhibition features cutting-edge offerings across various sectors, including infection prevention, medical equipment, medicines management, minor surgery supplies, automated dispensing, and more. You’ll also find key services for GP practices such as medical refrigeration, professional services, indemnity providers, business banking, IT support solutions, cloud-based telecoms, and back-end system support.

Attendees can engage with live product demonstrations and connect with industry leaders to discover practical solutions for improving operations. Whether you're looking for the latest tools or expert advice to streamline your practice, Best Practice London is your go-to resource for staying ahead in primary care.

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REGISTER FOR FREE TODAY!

Join thousands of healthcare professionals at the UK’s premier events for general practice and primary care. Expand your expertise, explore groundbreaking innovations, and earn free accredited CPD at Best Practice London 2025.

Be part of The Home of General Practice, this is your opportunity to connect, learn, and thrive with like-minded peers and sector-leading experts.

GET YOUR FREE DELEGATE PASS